Basic DBS

Complete our clearcheck form and make the payment online. Our friendly team will check the information submitted for your disclosure application and sign off your supporting documents in line with the guidance set out by the Disclosure and Barring service or Disclosure Scotland. We’ll be in touch if we need any more information from you.

Digital DBS Check results available in as little as one hour. Postal DBS Check certificates are also sent via Royal Mail (subject to Royal Mail delivery times). While you’re waiting, our friendly customer service team will be able to help with any queries and may be able to send you a result via email if requested.

Clear Check is an independent agency that has developed a bespoke system which aims to make things easy for you when you’re applying for a Basic DBS check. We check and process applications and provide ongoing support as each check is carried out. We don't currently process Standard or Enhanced Disclosure checks however, we may be able to point you in the right direction if you require either of those DBS checks.

Cross-check key applicant data with electoral roll data and government formatting guidelines to ensure that all applicant details are correct prior to being submitted to the Disclosure and Barring Service (DBS) or Disclosure Scotland.

Manually check all other applicant data that has been provided to ensure it is complete and accurate prior to being submitted to the Disclosure and Barring Service (DBS) or Disclosure Scotland.

Contact the applicant in instances where there is a data mismatch, or a query relating to the information that has been provided, to ascertain the correct information, therefore reducing the potential for delays when the check is submitted to the authorities.

Identity Document
– You will need to pass digital ID verification using your passport. Guidance about how to do this will be provided once you have submitted your application details. Alternative documents may be acceptable if you do not have a passport - please contact us for more information. (Additional fees may apply if you do not already have a digital ID check issued by Verify Online.)

Proof of Address
The applicant's current address will be checked against their digital footprint including financial, banking and government databases.  The address that is used as part of the digital ID check should be the same address as entered on the DBS check application form. If an address check is inconclusive as part of the digital ID check, we will contact the applicant to make alternative arrangements for proof of address.

5 Year History of Address
Both the DBS and Disclosure Scotland require applicants to provide full details of all addresses over the past five years. We will check that applicants have completed this section correctly, in the correct order and also verify addresses using postcode validation. In cases where address information is missing, we will contact the applicant directly in order to complete the relevant details.

If you don’t live in the UK, there is currently no way of applying through the government website for your Basic DBS check. We can help with the verification for overseas applicants and allow them to apply for their DBS checks via our service. Apply in the same way as someone living in the UK would, and have the option of getting your certificate sent digitally, and then receiving a hard copy sent overseas using tracked airmail delivery.
Disclosure Scotland doesn’t allow applications through their website from people who don’t live in the UK. Overseas applicants can still apply to Disclosure Scotland, but will need a paper copy of the form. Download it here: https://www.mygov.scot/disclosure-paper-application/ or apply online here.

We can help process applications from people living overseas and cut out delays caused by waiting for paper forms to arrive in the post. We can use our address to have the certificates dispatched, and then send it on to the applicant using tracked airmail. We can also scan the certificate and send a digital version if needed.

Our website has been set up to enable businesses to submit several applications at a time, making just one payment and receiving one invoice rather than multiple separate invoices.
If applying through DBS or Disclosure Scotland, complete applications on our website and once finished, click “add another application” to submit as many applications as you need to before proceeding to payment.

We will send you regular text messages keep you informed about how your application is progressing. We’ll alert you by text message if we have any queries about your application, as well as telling you when your application has been completed.

Standard service – this includes checking of application, validating documents, updates by email and submission to the correct government body.

Fast track service – Our premium service offers everything you’d get from the standard service, and more. Fast track applications are prioritised by our staff, and we aim to check, process and submit them within 1 working day wherever possible. There is no fast track service offered by DBS and Disclosure Scotland for DBS Checks, but our fast track service means that your application is our top priority.

The application process

After you’ve submitted your Basic DBS or Disclosure application, our team will go through your application with a fine-toothed comb to make sure everything is correct and that no further information is needed.

We’ll then email you with your application reference number, which you can use if you need to speak with the issuing body. Should you require assistance please submit a support ticket via your cloud account.

Certificates are usually received within 1 or 2 weeks. Subject to the Disclosure and Barring Service, Disclosure Scotland & Royal Mail processing times.

Start my DBS check

Form completion time 4 minutes